YITH WooCommerce Order Tracking Premium v1.5.7
Users have bought their products and started the payment. The order is completed. And now? If you think you can finally relax, satisfied by the last transaction, you are wrong. Even if you have given the package to the carrier, and designate an external company for the delivery, you still have the responsibility for the shipped product: you will be the person that the customer will contact in case of delay, and yours the e-commerce that will lose credibility, getting negative reviews in the event of a missing delivery.
The best customer service you can offer must go along customers, from the purchase to the moment when, finally, they will get what they have purchased in you online shop. Giving users the freedom to observer the whole delivery process of the product with a single click with the order tracking will simplify the entire sale process, and it will help you manage you customers’ requests.